Providing awards that benefit consumers and retailers.
Using mobile phone to deliver award while consumer is at the retailer.
A large mobile phone provider needed an incentive solution that supported its multi-channel sales model. The company sells its products and services through its own stores and through retail partners. The optimal solution would stimulate sales, provide customers with an award to personalize their phones with accessories, and reward the specific retailer partner that made the sale. CardCentral™ provided the company with a win-win-win solution.
Using CardCentral, the mobile phone company sends a near instantaneous reward to the customer’s new phone while the customer is in the store. The customer can access a virtual prepaid account on the CardCentral website right from the phone.
By putting the award in the customers’ hands at the time they are signing up for a plan or purchasing a new phone, the company captures customers’ enthusiasm and encourages them to purchase other items at the store. Customers win because they receive an virtual prepaid card that can be used at any merchant that accepts that prepaid card.
The solution is entirely paperless, eliminating additional work for all parties and minimizing errors. Because the solution uses the CardCentral fulfillment application, the phone company can get real-time information related to the number of awards issued.
CardCentral™ is a full-service incentive and loyalty program fulfillment company. With state of the art software, an existing vendor supply chain, and experienced staff, CardCentral supercharges incentive and loyalty programs to meet any corporate objective.